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Last updated: 2025-11-13

Privacy & Policy

This Privacy & Policy describes how Ideal Lab Sdn Bhd collects, uses, and protects your information when you use our website and services. We are headquartered in Puchong, Selangor, Malaysia.

Your data lifecycle

How information moves through our systems.

Collect

We securely collect only essential details for enquiries and operations.

Store

Data is stored with reputable providers and access-controlled.

Retain

We keep data only as long as necessary for the stated purposes.

Delete

We delete or anonymize data when it is no longer required.

Details & your choices

  • Contact details you submit (name, email, message) via the contact form or email.
  • Usage data (pages viewed, referring URLs, device/browser info) for performance and aggregate analytics.
  • Logs (error/performance) to maintain reliability and security of the site.
  • To respond to enquiries and provide proposals or service communications.
  • To operate, secure, and improve the website and services.
  • To perform analytics and measure the effectiveness of content.
  • To comply with legal obligations and enforce our terms.

We may use cookies or similar technologies for essential functions and aggregate analytics. If you enable Vercel Analytics or other tools, those providers may process pseudonymous usage data. You can control cookies in your browser settings.

Essential cookies Analytics (optional)

We don’t sell your data. We may share limited information with service providers strictly to operate our site and communications, for example:

  • Vercel (hosting and deployment)
  • Resend or equivalent (transactional email for contact form)
  • Supabase (if you enable storing submissions)
  • Analytics providers (only if enabled)

Our providers may process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses or provider certifications.

We apply reasonable technical and organizational measures (HTTPS, access controls, least-privilege) to protect information. No method is 100% secure, but we continuously improve our practices.

TLS everywhere Least-privilege access

We keep enquiry records and operational logs only as long as necessary for the purposes above, then delete or anonymize them unless a longer retention is required by law.

Depending on your region, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise any rights, contact us using the details below.

We may update this page from time to time. Material changes will be indicated by updating the “Last updated” date at the top.

ideallab.zs@gmail.com

Puchong, Selangor, Malaysia

This page summarizes our current practices and is not intended as legal advice. If you have questions about compliance for a specific engagement, contact us.